Employee monitoring software for remote teams

Keeping operational workflow balanced during remote work is the key ingredient in providing seamless customer support, better when served with flexible configuration and data-driven resources, leading to top performance

  • Improve Productivity
  • Efficient Collaboration
  • Workload Visibility
  • Website & Application Time Tracking

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Build a culture of trust using insights, not oversight

Build a culture of trust using insights, not oversight: Employee Monitoring Software

With the move to remote working, knowing how teams work is key to business success. Building a culture of trust and transparency while ensuring productivity and respecting employee privacy is the goal. Gain insights into how well (or not) your teams work to take business-critical decisions and power your brand through. With productivity reports and real-time employee monitoring and management, get access to actionable intelligence on what works for your team, and what does not. Drive operational efficiency and employee productivity with Leapmax.

Why do you need to monitor and analyze employee behavior?

Employee monitoring tools do much more than just snoop around remote systems. A tool like this is elementary to understand employee behavior and uncover insights on how team members spend their time at work – whether in office or remotely. Challenges faced by lack of transparency in workplaces can amount to bigger problems, if not controlled in time. Keep an eye on:

Employee burnout

Employee burnout

Workflow bottlenecks

Workflow bottlenecks

Suspicious behavior

Suspicious behavior

Data-security

Data security

Team performance

Team performance

Productivity management

Productivity management

How can Leapmax’s employee monitoring feature help?

Employee monitoring helps businesses understand how their teams function. More than that, it allows for contingencies to be created and workflows streamlined to enhance operational efficiency. Get answers to the questions that will help you understand employee productivity with Leapmax.

Resolve inefficiencies in operational workflows

Resolve inefficiencies in operational workflows

Track time spent in active

Track time spent in active or idle state

Monitor and manage productivity

Monitor and manage productivity of remote teams

Remote system status, leapmax

Remote system status for uninterrupted service

Control suspicious activity

Control suspicious activity

Save time and effort

Save time and effort

Efficient operational workflows

Efficient operational workflows

Business operations need to be as efficient as possible. Leapmax allows supervisors and managers to look into work patterns and workflows to detect any redundancies and power efficiency. The monitoring tool can be used to identify performance scores like a user’s Average Handle Time for a query, to determine benchmarks for all.

Employee monitoring for user status

Employee monitoring for user status

As an employee monitoring software, Leapmax gives both user productivity and data security the highest priority.  The platform is capable of rendering a clear analytical picture of every working user.

Supervisors can easily get a comprehensive active/inactive report of each user as Leapmax shadows keyboard and mouse strokes. Such status reports are made available graphically, based on the regular time interval during a user’s working hours.

Productivity management of remote teams

Productivity management of remote teams

Which step of their workflows do users spend the most of their time in? What are the roadblocks they face? How can we ensure that we gain maximum productivity out of each team?

Leapmax helps you to gain insight into the answers of these questions with real time productivity management. Peek into user’s systems, or analyze their active to idle time comparison. View the first task or the last task of the day, and receive customized screenshots of user screens to understand productivity trends.

System status using employee monitoring software

System status using employee monitoring software

Supervisors via their access to Leapmax can easily mark low battery status to their team members and intimate the same with the user. A true employee monitoring software with smart features, defeats all chances of interruptions in live sessions with customers due to battery discharge. Thereby, ensuring seamless transition and steady business operations.

Live barge-in & wipe with a proactive employee monitoring software

Live barge-in & wipe with a proactive employee monitoring software

The live barge-in feature locks up every uncertainty of data security under remote working. As an ultimate employee monitoring software developed to overcome the challenges of working from home, the feature allows a supervisor to snoop into an executive’s system. This allows for a close eye on suspicion of malpractice during working hours. Red flags can be raised and system wipe initiated to control any leaks.

View daily timesheets and activity log

View daily timesheets and activity log

Leapmax’s employee monitoring tool gives access to daily, weekly or monthly timesheets for each user. Ensuring maximum transparency, the tool allows supervisors to save time and effort in building productivity reports and activity logs for each team member. Users can download their log-in report from personal accounts, without having to go through hoops.

Unlock the potential of your remote teams with Leapmax

Proactive monitoring

Proactive monitoring

User & system status

User & system status

Real time feedback

Real time feedback

Clicks & keyboard strokes monitoring

Clicks & keyboard strokes monitoring

Live barge-in & wipe capabilities

Live barge-in & wipe capabilities

You'll never want to go back

once you Leap

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