How to use work insights
to build productive hybrid teams?
Build high-performing hybrid teams
Leapmax is built keeping in mind the needs of a business, as well as the convenience of its employees.
Identify actual work hours of employees on a single dashboard. Get a clear picture of how and when your employees are most productive. Distinguish between the idle and active time spent with real-time desktop screenshots. Amplify productive work culture by accessing employee actions comprehensively.
Work together effectively with an integrated live chat tool for smooth communication. Improve remote work collaboration through features like instant messaging, video conferencing, and information sharing. Strengthen activity coordination by streamlining delegation and timing. Enable active support timely and in sync with supervisors.
Keep track on your hybrid teams’ activity without compromising on work quality and trust. Enhance real-time visibility into how your team works to foster better performances. Quickly fetch details of your employees’ activity status. Track workflows, understand employee behavior and enhance teamwide transparency.
Get an overview of the entire day’s tasks, time spent on various apps, websites and URLs used. Monitor the time spent on non-work-related activities including unauthorized applications, file transfers, searches, social media and more. Track work patterns and filter out the time-wasting websites that hinder productivity.
Uncover potential threats with in-depth analytics of users’ actions. Understand inefficient operational areas through overall summary of workforce performance outputs. A unified dashboard provides insights into reports and records based on employees’ login hours, total work time, productive and unproductive work patterns.
Disseminate vital knowledge across the organization and hybrid teams proactively. With instant alerts on new group projects, important notices, and security issues; optimize work processes throughout the departments respectively. Enable notifications on a priority basis and help employees be aware of the crucial information.
Monitor workforce productivity on the go. Get reports on task status and work hours of employees with a mobile app for supervisors. Enhance time management capabilities for agents & employees by allowing them to do timely logins and update their activity status.
Ensure support process quality by setting benchmarks for top performances. Track progress with historical data to foster productivity. Monitor inbound, outbound, remote calls and chats to get clear visibility into agents’ query handling abilities. Capture time spent on and off calls while adhering to defined parameters.