Product Overview

Data Security

With two factor AI-Based validation and proactive monitoring features, Leapmax ensures the best of data
safety and security for your remote working team.

Block Key Combination
Block Key Combination

Once logged in under Leapmax, the user’s system moves to a more customized mode. Options like print screen, or cut and copy amongst other key combinations are blocked.

Website Whitelisting
Website Whitelisting

This feature allows a user only to access the authorized or whitelisted websites, while logged into Leapmax and ceases every possibility of data leakage in remote working conditions.

VDI Integration
VDI Integration

VDI ensures easy remote access for your employees in a secure way with its cloud based data storage feature.

Create map your own key combinations
Customized Key Combinations

Admin or supervisors can create and block key combinations they think their teams do not require, for tighter data security.

Remote Team Collaboration

Leapmax works as a one-stop remote team collaboration solution and enhances teamwork and
coordination of your remote team.

Integrated Live Chat Tool
Integrated Live Chat Tool

Leapmax comes with a built in live chat platform that allows remote team to collaborate easily, without any additional sign ups to initiate a chat.

Controlled inter-team & intra team communication
Controlled inter-team & intra team communication

Channels and chats are only authorized as per user role within Leapmax, with clear allowances for whom an agent can connect with using the messaging tool.

Encrypted Video Conferencing
Encrypted Video Conferencing

Communicate with your remote team via video meetings, to hold daily stand-ups and briefings. Record your sessions, and get alerts in case of poor connectivity all in one go.

Instant Info Distribution
Instant Info Distribution

It’s super easy to cascade a team-based broadcast message or notification using Leapmax’s broadcast feature for collaboration with your remote teams.

Improve Operational Productivity

Leapmax works as a one-stop remote team collaboration solution and enhances teamwork and
coordination of your remote team.

Real Time Activity Status
Real Time Activity Status

Check out every online or active user’s live working status (idle/working) to enhance overall employee productivity.

Battery Status
Battery Status

By surveilling every active user’s system battery status in regular intervals, supervisor eliminates chances of disruption in workflow from any employee due to battery discharge.

Admin barge-in
Admin barge-in

Intervene on a difficult customer interaction, or assist new hires during on-the-job training with this feature to improve operational productivity.

Operational analytics
Operational analytics

From user status to historical data analysis of user performance and operational efficiency; Leapmax records and reports all information to comprehensive logs.

Publish
Publish reports with single page viewing dashboard

From business performance to workforce productivity analysis; Leapmax allows for publishing reports with a single page dashboard for holistic view of operations.

Agent-specific reports
Agent-specific reports

Leapmax makes it easier to single out agent performance and operating system’s productivity all in one go.

Access to business intelligence
Access to business intelligence

Get bite-sized business intel for understanding user productivity, narrow down inefficient operational areas and a bird-eye view over top performing users and teams.

Remote Workforce Monitoring

Monitor remote employee activity, track employee workflow and productivity practices with Leapmax’s
remote workforce monitoring tools.

User Status
User Status

Monitor every user’s online and away status or more precisely during the working hours to rule out user inefficiencies.

Regular Screen Capture
Regular Screen Capture

A user’s screen can be captured and images stored at regular intervals with Leapmax, helping to get an insight into an employee’s engagement at work and where most of their active time is spent.

User Image Records
User Image Records

The platform allows user images to be captured from system webcams to look out for imposters, and even to monitor user behavior during work hours.

Historic Records
Historic Records

Screenshots and user images captured are stored within the platform. These can be analyzed to optimize workforce behavior for future and even be used as evidence to identify any unusual user behavior.

Application Track
Application Track

Leapmax is capable of keeping a tab on every activity or application that a user is making use of during working hours.

Remote Barge-in
Remote Barge-in

The live barge-in feature allows a supervisor to snoop into an executive’s system to capture any malpractice or data leakages during work hours.

Web Usage & Tracking
Web Usage & Tracking

Monitor all online activity and Internet usage of active users accurately with Leapmax.

Examine Network/VPN Health
Examine Network/VPN Health

Every user can scrutinize both organization’s VPN network health and personal Internet connection’s speed simultaneously, before logging into work.

DIY configuration
DIY configuration

Leapmax comes with a simplified DIY configuration of desktop screens for bandwidth optimization that makes easy for every non-technical user to operate.

Remote Employee Training

In order to achieve the desired level of productivity and expertise, implementing constructive learning and
development programs for remote employees is essential.

Integrated LMS and virtual classroom training platform
Integrated LMS and virtual classroom training platform

Leapmax comes with unified Learning Management Software (LMS) and virtual classroom platform that makes your remote training program productive and efficient.

Unified Knowledge Management Tool
Unified Knowledge Management Tool

Leapmax is integrated with a state-of-the-art Knowledge Management platform, which ensures your L&D programs to be worthwhile for your remote working team.

Virtual classrooms
Virtual classrooms

With encrypted video conferencing within the platform, ensure real-time training for new joiners, on the go. Leapmax brings real classrooms to you with the ‘hand-up’ feature for trainees.

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