Privacy Policy

Your privacy is important to us. We have developed this Policy to help you understand how we collect, use, disclose, and safeguard your information, when you use our services in compliance with industry standards including ISO 27001 and SOC 2. The following outlines our privacy policy.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our service or parts of our service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Application refers to the software program provided by the Company.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Kochar Innovations Pvt Ltd, Nidhi 2, Lawrence Road, Joshi Colony.
• Country refers to: India.
• Device means any digital device that can access the Service such as but not limited to a computer, a cellphone and or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated using the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and other relevant details when you interact with us, such as when you visit our website, subscribe to our newsletter, or use our services.

Non-Personal Information: We may also collect non-personal information but not limited to such as your IP address, browser type, device information, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other analytics.

When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, your mobile device unique ID, the IP address of Your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our service or when you access the Service by or through a mobile device.

How We Use Your Information

Personal Information:

• We use your personal information to provide you with our services, communicate with you, fulfill your requests, and improve our products and services. We may also use your information to send you promotional materials or marketing communications.
• To provide and maintain our Service: including to monitor the usage of our Service.
• To manage Your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

Non-Personal Information:

• Non-personal information is used for analytical purposes, website optimization, and to enhance user experience.

Information Sharing and Disclosure

We may share your information with third parties for various business purposes, including the provision of our Services, safeguarding our interests or those of others, or in the context of significant business transactions such as mergers, sales, or asset transfers, as detailed below. Kochar Innovations will not disclose your information to third parties for purposes significantly different from the original ones without obtaining your consent

• Collaborating Entities: In certain instances, we may share personal information with collaborating entities with whom we jointly offer products or services. Collaborating entities include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us. In such cases, both our company name and the collaborating entity's name will be disclosed.
• Third-Party Service Providers: We may disclose the personal information we collect about you to various third-party service providers who assist us in delivering our services. These service providers, acting as processors, are categorized into areas such as IT and related services, information and services, payment processing, customer support, and vendors supporting the delivery of our services.
• Transfer of Information in Business Transactions: In the event of a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of our Services to another provider, your information may be sold or transferred as part of such a transaction, in accordance with applicable laws and contractual agreements.

Transfer of your personal data

• Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
• Your consent to this Privacy Policy followed by your submission of such information represents Your agreement to that transfer.
• The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Security

We have implemented industry-standard security measures to protect the confidentiality, integrity, and availability of your personal information in our custody & control. This includes encryption, access controls, regular security audits, and compliance with ISO 27001 and SOC 2 standards.

Retention & Destruction

• We retain the personal information we receive, as outlined in this Privacy Policy, for the duration of your use of our Services or as necessary to fulfill the purpose(s) for which it was collected. This includes providing our Services, resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing our agreements, and complying with applicable laws.
• We perform secure disposal or destruction of personal information, or the equipment or devices used for storing personal information when disposing of or destroying personal information. The company has taken appropriate measures to prevent unauthorized parties from gaining access and when disposing of equipment or devices used for storing personal information, taken appropriate measures to remove or delete any stored information or otherwise to prevent access by unauthorized parties.

Children’s Information

The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected any personal information in violation of applicable law, we will promptly take steps to delete such information and terminate the child’s account.

Disclosure for Legal Compliance and Safety.

isclosure for Legal Compliance and Safety. In certain circumstances, we may access, preserve, and disclose information associated with you to external parties if we believe it is necessary to ensure legal compliance and safeguard the rights and safety of individuals. This may include responding to law enforcement or national security requests, complying with legal processes such as court orders, protecting your, our, or others' rights, property, or safety, enforcing our policies or contracts, collecting debts owed to us, or assisting in investigations or prosecutions related to suspected or actual illegal activity.

Your Right

• You have the right to access, update and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may also request access, and corrections of inaccuracies by emailing or writing to us at the contact updating information provided below.
• Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information.
• Kochar Innovations shall not be held responsible for the authenticity or accuracy of the information provided by the client. It shall be the duty of the client to ensure that the information provided to Kochar Innovations is accurate.

Right to opt out (Withdrawal Consent)

Kochar Innovations values your privacy and provides you with the option to refrain from providing any information or data that is requested. You have the right to withdraw any consent previously provided to Kochar Innovations. To exercise this right, please communicate your withdrawal of consent to Kochar Innovations in writing.

Changes to the Privacy Policy

We reserve the right to revise this Privacy Policy at our discretion. If there are any significant changes, we will notify you as required by law. Your continued use of the Services after the updated Privacy Policy takes effect indicates your acceptance of the changes.

Contact Us

If you have any inquiries regarding our privacy practices, this Privacy Policy, or if you would like to submit a request to exercise your rights as outlined herein, please contact us via email at sales.lm@leapmax.ai