Simplifying hybrid workforce management for outsourcers
Gain data-driven visibility into employee work patterns and be in control to make high-performing teams. Bring together that’s all necessary for your hybrid workplace culture.
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Leapmax is built keeping in mind the needs of a business, as well as the convenience of its employees.
With inbuilt reporting dashboards, data analytics, and tools to monitor activity – along with live chat and broadcast messages to guide users. Leapmax enables employee activity monitoring for supervisors to foster team’s productivity.
From network security, to access of information and data security and transfer; Leapmax, an employee activity monitoring platform has been designed with features like Network Health Checkup and Remote Barge-in within a single platform for optimum data security.
Leapmax comes bundled with various integrations and features to power training and learning both on, and off the job. With Learning & Knowledge Management Systems integrated within a single platform, quality assurance and onboarding of employees was never easier.
From keystroke monitoring to website whitelisting among other features, admins and management have eyes on their workforce at all times. Monitor productivity while ensuring data security and adherence to SOPs, all using one integrated solution.
With features to ensure smooth and direct communication from managers and admins to users and agents, your workforce keep in touch even when they are away from the office. One-on-one remote interactions with subject matter experts for better outcomes and an engaged workforce.
Leapmax comes integrated with features for quality assurance and operational hygiene. With user interactions monitored, and easy access to subject matter experts, quality assurance teams and analysts have all the tools they need to ensure the best for your brand.
But more effective than ever before
Monitor a user's app and web usage, as per whitelsted websites and applications integrated within Leapmax
Meeting with teams just got easier with encrypted video conferencing with Leapmax
Monitor overall performance and keep an eye out in case of security flag alerts
Keeping a check on time logged in, on break and daily hours was never this easy
Notify and collaborate with teams using personalised channels and instant alerts
Bite-sized BI of productivity, inefficient operational areas, viewing top applications and websites usage
Analysis of agent time spent productively or idle based on keystroke monitoring and app usage
Seamless integration with a learning and knowledge management tool for easy access to info and training material
Broadcast team/group based notifications and alerts to disseminate notices & info
An AI-based tool to match the user with profile on Leapmax to ensure airtight security
Validated by admins, automated screengrabs help in ensuring quality standards & continual security
Alert agents on the status of the battery of their systems to minimize any bottlenecks in customer interactions
A single dashboard for all user analytics and shortcuts to enable or disable a user's access into the workplace
Map customised keystrokes on agent systems to monitor productivity
Meeting with teams just got easier with encrypted video conferencing with Leapmax
Monitor interactions to ensure quality service delivered with live barge-ins
Seamless integration with a learning and knowledge management tool for easy access to info and training material
Broadcast team/group based notifications and alerts to disseminate notices & info
An AI-based tool to match the user with profile on Leapmax to ensure airtight security
Validated by admins, automated screengrabs help in ensuring quality standards & continual security
Meeting with teams just got easier with encrypted video conferencing with Leapmax
Map customised keystrokes on agent systems to monitor productivity
Gauge agent progress and further training requirement for bottom level staff
Monitor, collaborate and assits new users as they navigate their way through
Seamless integration with a learning and knowledge management tool for easy access to info and training material
Broadcast team/group based notifications and alerts to disseminate notices & info
An AI-based tool to match the user with profile on Leapmax to ensure airtight security
Validated by admins, automated screengrabs help in ensuring quality standards & continual security
Time your breaks, and disable camera access when away from your desk
Meeting with teams just got easier with encrypted video conferencing with Leapmax
Monitor your connectivity to the Internet for seamless customer interactions
Seek help from supervisors or trainers with the help of admin level barge-ins
Keep a track of time and ensure a productive workday with a live clock for hours logged in
Seek help from trainers and subject matter experts in real time within Leapmax
Easy access to useful information and material for customer interactions with LMS & KMS
Meeting with teams just got easier with encrypted video conferencing with Leapmax
Keeping a check on time logged in, on break and daily hours was never this easy
Connect with users or teams instantly without having to issue personal alerts
Broadcast team/group based notifications and alerts to disseminate notices & info
A single dashboard for all user analytics and shortcuts to enable or disable a user's access into the workplace
Meeting with teams just got easier with encrypted video conferencing with Leapmax
Keeping a check on time logged in, on break and daily hours was never this easy
Bite-sized BI of productivity, inefficient operational areas, viewing top applications and websites usage
Analysis of agent time spent productively or idle based on keystroke monitoring and app usage
An AI-based tool to match the user with profile on Leapmax to ensure airtight security
Validated by admins, automated screengrabs help in ensuring quality standards & continual security
A single dashboard for all user analytics and shortcuts to enable or disable a user's access into the workplace
Monitor a user's app and web usage, as per whitelsted websites and applications integrated within Leapmax
Using the best of AI, Leapmax – a Work From Home Solution, houses feature sets that can ensure the productivity, security and efficient management of a remote workforce from one integrated platform.
2nd Floor, 76-B, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122001 Email: info@leapmax.ai
